Shipping policy

Sweet treats delivered straight to your door! 🍬

At Pommy Treats, we carefully pack every order with love and care, ready to send a little sweetness your way from sunny Perth, Western Australia.

📦 Order Processing

Please allow up to 2 business days for us to prepare and pack your order before dispatch.

All orders are shipped from our Perth location.

🚚 Standard Shipping – $9.50

Enjoy a flat shipping rate of just $9.50 Australia-wide for orders weighing up to 5kg.

Estimated delivery times:

Delivery Location	Estimated Time
Perth & Metro WA	1–2 business days
Metro NSW, VIC & QLD	2–4 business days
Regional Australia	3–6 business days
Remote Areas	4–10 business days

⚡ Express Shipping – $15.50

Need your sweet fix a little sooner?

Choose Express Shipping at checkout for $15.50, for parcels weighing up to 5kg.

Estimated delivery: 1–3 business days.

🎉* FREE Shipping on Orders Over $150 (up to 5kg)

Stocking up on your childhood favourites or treating someone special?

Spend over $150 in one order and enjoy FREE standard delivery Australia-wide!

❤️ Returns & Order Issues

As our sweets are specially packed for each customer, we generally cannot accept returns for change of mind.

However, if something isn't quite right with your order, we're here to help!

Simply send us a message through Facebook or Instagram, or contact us via sales@pommytreats.com.au We'll do our very best to sort things out as quickly as possible.

Your satisfaction matters to us, and we want every Pommy Treats delivery to bring a smile!

Please note: Delivery estimates are calculated from dispatch, not the date of purchase. Shipping times may vary due to courier delays, public holidays or peak delivery periods.

Nothing in this policy limits your rights under Australian Consumer Law.