Refund policy

Due to the personalised nature of the items we are unable to accept returns. If we have made an error with you order drop us a PM on Facebook/ Instagram or get in touch via email and we will do our best to get this resolved for you.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

As these are perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), We also do not accept returns.

Unfortunately, we cannot accept returns on sale items or gift cards.